Free Express Shipping on orders placed before 11am December 22nd above £89
Sign up to our newsletter for 10% off your 1st order - even on sale items!
Celebrate the season with 20% off full-price VOITED gear.
Gift cosy, eco-adventurous essentials made for winter escapes and everyday comfort. No code needed - discount applies automatically at checkout. Offer valid 10/12/2025 - 23/12/2025. Excludes Outlet, Value Sets and Pre-Order items. Cannot be combined with other codes or the welcome discount.

Shipping policy

Shipment policy

Make sure your VOITED gear arrives in time for the holidays!

Order by these dates for Christmas delivery:
Standard shipping via Royal Mail 48: Wednesday, Dec 17, 2025
Next day shipping via Royal Mail 24: Thursday, Dec 18, 2025
Next day guaranteed by 4pm, shipping via APC next business day : Monday, Dec 22, 2025 before 11am

The dates above follow our fulfillment and courier timelines — we recommend ordering 2–3 days earlier to be safe, as final delivery depends on the courier.


UK Customers

We ship as fast as we can. Most orders placed before 11am on a working day are processed and out the door on the same day. Transit time can take up to 2 to 3 days depending on your location. Therefore, please allow 4 working days delivery time with standard shipping. All our orders are shipped with Royal Mail or APC, so your gear is in good hands. We cannot ship to PO boxes.

The following Shipping Charges apply:


ORDER VALUE DELIVERY SERVICE PRICE SHIPPING TIME
Under £79
Standard
shipping via Royal Mail
 £4.90 2-5 Working Days
Over £79
Standard
shipping via Royal Mail
 FREE 2-5 Working Days
Under £79
Next day delivery via Royal Mail
(not guaranteed)
 £6.90 1-2 Working Days
Over £79
Next day delivery via Royal Mail
(not guaranteed)
 £4.90 1-2 Working Days
Over £139

APC Next Business Day (orders placed on a working day before 11am, guaranteed next working day delivery by 4pm)

 £9.90 1-2 Working Days


EU customers

Please visit our EU website.

USA customers

Please visit our US website.

Customer Service

Do you need assistance?

Customer Service is here to help. You can email us at customercare@voited.com.

Damaged Shipments

We vetted our carriers to provide the best possible shipping and customer care; however, occasional issues do arise. If you see major damage to your package or any other issues with delivery, please take a picture of your package before opening it and send it to customercare@voited.com.

VOITED Guarantee

We stand behind the quality and workmanship of all our products. VOITED guarantees its products to the original owner against defects in materials and workmanship for the reasonable lifetime of the product. Our warranty does not cover any damage caused by neglect, improper care, accident, or normal wear and tear. If your product fails due to a defect in materials or workmanship, we will repair or replace it, at our discretion.