We ship as fast as we can. Most orders are processed and out the door in 1 to 2 days. Transit time can take up to 2 to 3 days depending on your location. Therefore, please allow 5 working days delivery time. All our orders are shipped with Royal Mail or DPD, so your gear is in good hands. We cannot ship to PO boxes.
Please visit our EU website.
Please visit our US website.
Do you need assistance?
Customer Service is here to help. You can email us at customercare@voited.com.
We vetted our carriers to provide the best possible shipping and customer care; however, occasional issues do arise. If you see major damage to your package or any other issues with delivery, please take a picture of your package before opening it and send it to customercare@voited.com.
We stand behind the quality and workmanship of all our products. Voited guarantees its products to the original owner against defects in materials and workmanship for the reasonable lifetime of the product. Our warranty does not cover any damage caused by neglect, improper care, accident, or normal wear and tear. If your product fails due to a defect in materials or workmanship, we will repair or replace it, at our discretion.